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With the number of cases of Covid-19 around the globe now increasing at a severe rate, all sectors and businesses are looking at how they can safeguard staff while ensuring the smooth operation of their business. Utility companies around the world are updating their continuity plans to minimize risk to the workforce at the same time as maintaining uninterrupted supply to customers.
At first glance, the link between the Coronavirus and utilities companies may not be obvious, but experts have said the virus, and the related news frenzy, will pose significant threat to cybersecurity and the operational effectiveness of utility firms, and other mission-critical industries, around the world.
In the wake of Covid-19, utility providers are prioritizing the continued function of countless varied operations which require diligence, security and flexibility. Many providers face the common challenge of requiring instant remote-access to their critical systems. While there is no doubt that remote-access software is the easiest and cheapest option to serve users, it does not deliver the functionality or level of IT security required in these mission-critical operations.
Utility companies must prepare themselves for lengthy periods of unrest, where staff shortages could be prevalent and those who are not affected could be forced to operate remotely. Users must be able to access critical computers that live within networks that cannot be exposed to an outside network. Many of the fundamental systems used in utility plants are housed in ‘closed boxes’ that do not permit access to the operating system to download and install software. And of course, at critical times, there are teams who will need BIOS-level access to maintain, and potentially reboot, systems in order to maximize operational effectiveness.
All these challenges are addressed with hardware-based remote-access products such as the ADDERLink™ ipeps range. This range provides users with instantaneous and secure LAN/WAN access to distributed critical computers. Using RealVNC® client software, computers outside the network can be remotely and securely access. They do not require any software to be installed on the computer or for the computer itself to be exposed to a public network; dramatically reducing the external security threat.
For more information on the ADDERLink ipeps range, or to find out how Adder can support your operation during uncertain times, get in touch today.