Support

Welcome to ADDER's technical support area. Here you will find firmware upgrades, product manuals and other technical resources from the links below. If you need technical assistance not covered on the site please contact technical support to send an email directly to our team. They will get back to you with expert advice as soon as possible.

Contact Support Form

We want to ensure all our customers receive the best service possible, and as part of our commitment to you, we offer a number of ways to get direct support from our in house team.

Firmware Updates

On these pages you will find the latest firmware available for ADDER products. The files are saved as zip files to ensure all the required components are held together, and make downloading them faster. You will need to unzip them prior to use.

Product Manuals

ADDER Product Manuals are in PDF format that requires Adobe Acrobat Reader.

World Wide Compliance

Adder take great care to comply with environmental policy. Adder are currently members of a government certified scheme to ensure full environmental responsibility is taken for materials sent out into the market under the Adder brand.

Product Registration

It takes just a minute to register your Adder product. Registering provides many benefits including gathering your details quickly should you wish to contact us, we can also keep you up to date with relevant firmware updates and product support.

Open Source Policy

Adder has been developing and manufacturing advanced connectivity solutions since 1984. In the early years all the firmware we developed was proprietary.

RMA - Return Merchandise Authorisation

Please complete the following form to allow us to process your RMA request.

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